Eagle Leather Is Hiring!
- By Pepper Pop
- 6 Nov 2024
Applications are now closed. Thank you so much!
SQWUAAAARK!!
It’s time to add some new Eaglets to our incredible LGBTQIA+ Eagle Leather family.
We’re looking for two sales superstars and customer service powerhouses to join us in a part-time capacity (12-20 hours approx) at our rapidly evolving business.
What are we looking for?
The right applicant will have the following skills:
- A positive can-do attitude and optimistic outlook
- Customer service experience
- LOVES working with customers
- Thrives under pressure
- Attention to detail
- A strong work ethic
- Friendly, bubbly, approachable, outgoing, and high-energy
- An eye for visual merchandising
- Able to follow company processes
- Works well in a team environment
- A self-starter capable of completing tasks independently
- Available for evening and weekend shifts
Our demographic is 90% male-identifying and 80% gay-identifying, so you must be comfortable working in this type of environment.
Working at Eagle Leather is far from a typical adult shop job; it’s a high-energy environment with stock arriving almost daily from 60 global suppliers, photoshoots, workshops, rubber polishing, online store management, social media, event sponsorships, and strong community involvement. Life at Eagle Leather is always busy and never boring! Come ready to make an impact as we build this brand and the community together.
Eagle Leather is a huge proponent of community engagement. If you’re involved in kink and queer communities and have an interest in sex, sexuality, and BDSM (especially the products we sell), these attributes will be strongly favored.
With 133 5-Star Google reviews, customer service is paramount. This role includes cash/sales handling, merchandising, stock management, refilling, and opening and closing procedures. The store operates 7 days a week, often closing at 10 pm, so evening and weekend availability is required.
Who are we?
Eagle Leather is a small business with a big heart. Our formidable team is led by our owners, BJ and Pepper, and includes our E-Commerce Manager Joel, Sales Assistants Haydan and Kevin, and Marketing Coordinator Jono.
We’ve earned accolades over the years, including "Australia's Best Independent Adult Store" and "Australia's Best Adult Sex Education Program" at the EROS Association Shine Awards, and the “Excellence in LGBTQI+ Small Business” award at the GLOBE Awards in 2020. Learn more about us on our About Us page.
What are our ethics?
We believe in giving back to our community, supporting numerous local and global charities and initiatives, and welcoming everyone who enters our store, regardless of gender, sexuality, body type, age, race, or religion.
While we stay out of local scene politics, we welcome all dogs in-store — regardless of breed — and love when customers bring them by to say hello!
What’s in it for you?
We believe we have the best customers and a fantastic team to work alongside, who put in 110% daily. We prioritize education and training, so you’ll gain confidence in selling our products.
Our in-store vibe on Fridays and Saturdays is unbeatable, with techno pumping and customers having a great time. Plus, staff enjoy products at cost price to build their collections!
What’s the application process?
We haven’t advertised for a sales position in three years (and last time, we received over 50 applications!). This is a unique opportunity, and we aim to hire the best fit for our team based on skills and attitude.
If you’re interested, send your resume to [Entries Closed] with a cover letter or video application (3-5 minutes max) — no fancy lighting or editing needed. We just want to know who you are!
In your cover letter or video, please answer the following:
- Why do you want to be part of the Eagle Leather family?
- What do you think you can bring to the role?
- What’s your customer service/retail experience?
Also include your desired hours per week and availability during our rostered hours:
- Mon 9:30-20:30
- Tue 9:30-20:30
- Wed 9:30-22:30
- Thu 9:30-22:30
- Fri 9:30-22:30
- Sat 9:30-22:30
- Sun 9:30-20:30
Applications close on Sunday, 17th November, with interviews in late November. Submit your application promptly, as we are reviewing them as they arrive.
Best of luck!
Eagle Leather xoxo